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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen M.

Karen M.

May 29, 2024

5  out of  5
rating by Karen M.
"Donna is one of the sweetest, kindest most caring people I’ve ever met 🥺 No matter the situation, she is always willing to help. She listens attentively , patiently and answers every single one of my questions. If the world had more Donnas, it would be a better place. Thank you so much for everything you do for our community! ❤️❤️❤️"
We responded:
"Karen, thank you so much. Appreciate the kind words, very touching. You’re the reason I love what I do, you’re the best. Hugs, Donna🌸"
Profile photo of Alpha Golf

Alpha Golf

April 19, 2024

5  out of  5
rating by Alpha Golf
"I've been doing business with State Farm for years. This location has provided me with good service, and they facilitate my business needs. I also appreciate the prompt service anytime I call."
We responded:
"Hi Alpha, appreciate you sharing. Thank you for being a long time customer of State Farm. It’s such a pleasure to work with people we care about. Donna🌸"
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Josue Espinoza

April 11, 2024

5  out of  5
rating by Josue Espinoza
"Francisco Santos, thank you for the Quality service and fast reply on emails when needing information. My family and i will Continue to send our friends your way Thank Francisco!"
We responded:
"Josue, we appreciate you very much. Thank you for trusting us!!! Francisco loves what he does and will appreciate the kind words. Donna🌸"
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Alex Woodhull

April 10, 2024

5  out of  5
rating by Alex Woodhull
"My wife and I have had the honor of working with Lesly these past couple of years. With rates recently increasing Lesly helped us go through our policies. In doing so we were able to save money because of her help and guidance. Lesly is very patient, knowledgeable and always calls you right back. Thank you again Lesly."
We responded:
"Hi Alex, we appreciate you sharing your experience with Lesly. She loves helping customers and her experience sure helps make an impact. Thank you for being part of our State Farm family. Donna🌸 "
Profile photo of Bartolo Jereda Zavala

Bartolo Jereda Zavala

April 1, 2024

5  out of  5
rating by Bartolo Jereda Zavala
"El agente que me atendió, es FRANCISCO SANTOS. ES MUY PROFESIONAL, CONOCE MUY BIEN SU TRABAJO, FUE EXCELENTE LA EXPERIENCIA, ESTAMOS AGRADECIDOS CON SU FINA ATENCIÓN"
We responded:
"Thank you for sharing! Do you recall who you worked with so I can be sure they see this kind message. Donna🌸"
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Antonio Ortiz

March 29, 2024

5  out of  5
rating by Antonio Ortiz
"Mrs Betty Hernandez. Was really good to me. Very humble lady and the way she explained the whole quote to me was very professional. Thanks to her I became a customer at State Farm customer. This company Donna Randolph is very lucky to have a good employee like her Thank you so much Betty from Antonio Ortiz"
We responded:
"Antonio, thank you so much for sharing. Betty is very much a professional and loves what she does. We are very lucky, our team is simply the best in the business. Appreciate you sharing. Donna🌸"
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Hector Vasquez

March 28, 2024

5  out of  5
rating by Hector Vasquez
"Excelente servicio!!! Atendido Betty"
We responded:
"Gracias! Donna🌸"
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Veronica Rua

March 28, 2024

5  out of  5
rating by Veronica Rua
"Office feels welcomed with great staff. Elsa took care of me today for my payment."
We responded:
"Hi Veronica, you’re wonderful. Thank you for sharing. Elsa is such a special lady and important part of our team! Donna🌸"
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Maria Higareda

March 27, 2024

5  out of  5
rating by Maria Higareda
"Lesly Rodriguez Muy profesional en su trabajo. Muy amable y eficiente. State Farms tiene que sentirse orgulloso de tener un agente como ella."
We responded:
"Maria, thank you so much. Lesly is the best. She’s very professional and loves helping wonderful people like yourself. Appreciate you taking the time to share. Donna🌸"
Profile photo of Gladis Marroquin

Gladis Marroquin

March 22, 2024

5  out of  5
rating by Gladis Marroquin
"Todo bien. Elsa amable"
We responded:
"Hi Gladis, thank you so much. Appreciate it. Donna🌸"
Profile photo of Tina Flores

Tina Flores

March 20, 2024

5  out of  5
rating by Tina Flores
"I have been a State Farm Customer for over 30 years. My former Agent Ed Curtis had passed away. I wasn’t sure what to expect with a new agent. As a commercial driver my schedule was full and couldn’t meet in person. I called and spoke with Matt over the phone and needed to purchase another policy and to add a family member. He helped me within 15mins. I sent my family member over to finish up the paperwork. Fast, friendly and reliable! Thank you again Matt!"
We responded:
"Tina, Welcome the Donna Randolph State Farm Agency! Ed was a great man and dear friend, we are honored to be your new agency. We appreciate you taking the time to share about your experience with Matt. Matt has been our office manager for over 17 years, every loves working with Matt. Thanks again. Donna🌸"
Profile photo of Nestor Alfredo Hernández Sánchez

Nestor Alfredo Hernández Sánchez

March 14, 2024

5  out of  5
rating by Nestor Alfredo Hernández Sánchez
"Great customer service. Elsa was so friendly."
We responded:
"Hi Nestor, thank you so much for sharing. Elsa does such a great job. Appreciate you sharing. Donna🌸"
Profile photo of Florian Morales

Florian Morales

March 12, 2024

5  out of  5
rating by Florian Morales
"Betty Hernández. me ofreció muy buen servicio de lo que ofrece State farm.tubo el tiempo de esplicarme. Y es muy amable con los clientes."
We responded:
"Hi Florian, thank you so much. Betty is the best. Appreciate you sharing! Donna🌸"
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Eva Garcia

March 8, 2024

5  out of  5
rating by Eva Garcia
"Llame y me contestó Elsa, fue muy amable y me ayudó con mi pago. La oficina siempre tiene buen servicio al cliente."
We responded:
"Hi Eva, thank you very much. Appreciate you sharing. Elsa is such a kind and helpful member of our team. I’ll be sure to let her know you shared. Thanks again. Donna🌸"
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Ana Duran

March 7, 2024

5  out of  5
rating by Ana Duran
"Betty helped me so much she explained everything to me very throughly. Answered all my questions and helped me figure out what I needed."
We responded:
"Ana, thank you so much. Betty is so good helping and educating customers. Appreciate you taking the time to share. Donna🌸"
Profile photo of Omar Lopez

Omar Lopez

March 7, 2024

5  out of  5
rating by Omar Lopez
"Betty is an outstanding agent! She helped me so much and explained everything very thoroughly to understand the policy I was getting."
We responded:
"Omar, thank you so much for sharing! Betty loves helping explain and educating customers about how the policy works. Appreciate you sharing. Donna🌸"
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Jesus Carapia

March 1, 2024

5  out of  5
rating by Jesus Carapia
"Betty Hernández"
We responded:
"❤️"
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Ruben Torres

February 27, 2024

5  out of  5
rating by Ruben Torres
"When you call make sure to ask for Francisco 🙏that man helped me out in less than 5 minutes. People’s person also!"
We responded:
"Hi Ruben, thank you so much. Francisco is the best, he’s so great with customers. Appreciate you sharing. Donna🌸"
Profile photo of Beatriz Santiago

Beatriz Santiago

February 6, 2024

5  out of  5
rating by Beatriz Santiago
"Everyone there is very nice and welcoming. I especially go to Betty (Beatriz) because she always asks me how I’m doing and will go out of her way to help. I got my first credit card with Statefarm and Betty sat there for more than one hour answering my questions and explaining the best she could. Sometimes I still call her to ask more things. The whole staff is great always offering to help and the way they treat you will just brighten your day. :D"
We responded:
"Beatriz, thank you so much. Appreciate the kind words about Betty. She’s very special. You’re very much appreciated. Donna"
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Luis Sanchez

February 2, 2024

5  out of  5
rating by Luis Sanchez
"I first called and what can I say but the response time is fast I called and was greeted by Betty which was super kind to answers some questions I’ve the phone before going to the place itself. First time going in by myself was nervous when I first stepped in Betty Welcomed me in and she was super friendly. I didn’t feel pressured by anything she gave me all of the information I needed and answered any questions I had."
We responded:
"Hi Luis, thank you for sharing! So happy you came in. Welcome! Betty is the best! I’m so happy you shared and had a great experience. Appreciate it. Donna🌸"
Profile photo of Jesus Mendez

Jesus Mendez

January 31, 2024

5  out of  5
rating by Jesus Mendez
"Betty me ofreció un buen servicio. Gracias!"
We responded:
"Betty is the best. Thank you so much. Appreciate you taking the time to let us know. Donna🌸"
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Carmen Gudino

January 25, 2024

5  out of  5
rating by Carmen Gudino
"Francisco es una excelente persona siempre me ayuda al máximo es un placer para mí decirles que es una persona muy eficiente y tiene mucha humildad cada vez que pides su ayuda"
We responded:
"Carmen, Muchas gracias por compartir eso sobre Francisco. Es una gran persona y estoy muy orgulloso de que esté en mi equipo. No encontrarás una mejor persona que Francisco. Agradecemos que compartas y me aseguraré de que él vea esto. Valoramos su negocio y lo apreciamos. Donna🌸"
Profile photo of Riccardo Magni

Riccardo Magni

January 23, 2024

5  out of  5
rating by Riccardo Magni
"State Farm is such a huge company but this office actually cares about you as an individual. Donna Randolph is a pillar of the Santa Maria community. She does so much good for Santa Maria. It is amazing. And my favorite person to talk to in the office is Matt McKenzie. You can trust these people to take care of business and not rip you off. These people are local legends. I highly recommend doing business with them."
We responded:
"Mr. Magni, thank you so much for sharing. It’s an honor and privilege to be your agent. Working with Matt is the best. You are very special to us, appreciate it very much. Donna🌸"
Profile photo of Osiel Garcia

Osiel Garcia

January 19, 2024

5  out of  5
rating by Osiel Garcia
"Francisco Santos was so helpful when getting my insurance through State Farm. Took his time to explain to me step by step, going over payments etc."
We responded:
"Osiel, thank you so much. Francisco is simply the best. Appreciate you sharing. Donna🌸"
Profile photo of L Kelly

L Kelly

November 30, 2023

5  out of  5
rating by L Kelly
"I always receive outstanding service from Donna Randolph State Farm. My claim was settled and paid promptly and to my satisfactlion. Their phone is answered on the first ring by a friendly voice eager to assist. Team Donna puts clients first. Donna leads a knowledgeable and professional team by example. Together they excel, making the agency a top producer. Donna and her team work on behalf of clients emphasizing expertise, integrity and an exemplary work ethic. I highly recommend Donna Randolph State Farm for your insurance program."
We responded:
"Thank you so very much. Appreciate you taking the time to share. Donna🌸"