Customer Service Representative - State Farm Agent Team Member

Full Time in Santa Maria, CA

requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must have currently)
  • Courses on ethical and customer centered sales practices will be required
  • Must be available to work the following schedule: 9am-5pm M-F

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $32,000.00 - $52,000.00 per year



we're hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Donna Randolph - State Farm Agent may be the right fit for you!

about our agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Santa Maria and Orcutt.
  • Our office is open 9am-5pm.
  • I have been a State Farm agent since 2008.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
  • Additional languages spoken: Spanish

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

position overview

State Farm Insurance Agent located in Santa Maria, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Donna Randolph - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

as an agent team member, you will receive...

  • 401K
  • Salary plus commission/bonus
  • Hourly pay plus commission/bonus
  • Hourly pay
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Commission plus bonus
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

apply now and let us put you on the path to success.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none